Privacy and
Cookie Policy

This is an English translation of the original Portuguese policy. If the two versions differ, the Portuguese version prevails.

1. About this Policy

This Privacy and Cookie Policy describes how NGG Tech Consultoria em TI LTDA (CNPJ 69.089.062/0001-18), hereinafter "NGG Tech" or "we", collects, uses, stores, shares and protects the personal data of visitors and users of this website, in accordance with Brazil's General Personal Data Protection Law — LGPD (Law No. 13,709/2018) and other applicable rules.

By browsing this website and/or accepting cookies through the notice shown on screen, you declare that you are aware of and agree to the terms described here.

2. What data we collect

2.1 Data you provide voluntarily

When you fill in the contact form or send a message to our channels, we may collect: name, e-mail, phone number and the content of the message sent.

2.2 Chat with an artificial intelligence assistant

The website offers a chat answered by an artificial intelligence virtual assistant. When you use it, we process the content of the messages you write and any data you choose to include in them (for example, name, company, e-mail or phone number), as well as the page you came from, the language and the date and time of the messages. Your IP address is only used in hashed form, to limit abuse. The chat does not use cookies: the ongoing conversation is kept in your own browser (sessionStorage) and is deleted when you close the tab.

Messages are processed by the Claude AI model from Anthropic PBC (United States), which acts as a processor to generate the answers; this involves an international data transfer under article 33 of the LGPD (Brazil's General Data Protection Law). When you give your name and a contact, the assistant forwards them to the NGG Tech team with a summary of what you need, and the full conversation is also sent by e-mail to the team so that we can get back to you. Do not share sensitive data in the chat, such as identity documents, passwords, card or health data.

2.3 Data collected automatically

While you browse, we automatically collect, through cookies and similar technologies: IP address, browser and device type and version, pages visited, time on page, traffic source (referrer) and general interactions with the website.

3. What cookies are and which ones we use

Cookies are small text files stored in your browser that help the website work properly and help us understand how it is used. We classify the cookies on this website as:

• Essential/necessary: required for the website to work, such as recording your choice in the cookie notice. They cannot be disabled and do not depend on consent.
• Analytics/performance: help us understand how visitors use the website (most visited pages, browsing time, traffic source), allowing continuous improvement. They are only enabled with your consent.
• Functional/marketing: used to personalize content and, where applicable, measure advertising campaigns. They are only enabled with your consent.

You can manage your preferences at any time by clicking the "⚙ Cookies" button shown on screen, or by changing your browser settings to block or delete cookies, which may affect some features of the website.

4. Purpose of data processing

• Responding to contacts, questions and proposals sent through the website's forms and chat;
• Improving the browsing experience and the performance of the website;
• Producing usage statistics and metrics, in aggregate form;
• Complying with legal and regulatory obligations;
• Sending commercial communications, only with the data subject's prior consent.

5. Legal basis (Art. 7 of the LGPD)

NGG Tech processes personal data on the basis of one or more of the following legal grounds, as the case may be: the data subject's consent; carrying out preliminary procedures related to a contract; compliance with a legal or regulatory obligation; and the controller's legitimate interest, always respecting the data subject's fundamental rights and freedoms.

6. Data sharing

NGG Tech does not sell personal data. We may share data with service providers that help us run the website and the business, such as hosting, e-mail and traffic analytics providers and the chat's artificial intelligence provider (Anthropic), always under contractual confidentiality and security obligations. We may also share data when required by law, court order or a request from a competent authority.

7. Storage, retention and security

Personal data is stored for as long as needed to fulfil the purposes for which it was collected, or as required by legal obligations. Chat conversations are kept on the website's server for up to 7 days and are then deleted automatically; the copy e-mailed to the team follows the same criteria as other business contacts. We take reasonable technical and administrative measures to protect data against unauthorized access, loss, alteration or improper disclosure.

8. Your rights as a data subject (Art. 18 of the LGPD)

Under the LGPD, you have the right to:

• Confirmation that your data is being processed;
• Access to your personal data;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary or excessive data;
• Portability of your data to another service or product provider;
• Deletion of personal data processed with your consent;
• Information about the entities we share your data with;
• Withdrawal of consent, at any time;
• Objection to processing carried out on a legal basis that does not require consent.

To exercise these rights, contact us at sec@nggtech.com.br or contato@nggtech.com.br.

9. Changes to this policy

This Privacy and Cookie Policy may be updated from time to time to reflect improvements and legal or operational changes. We recommend checking this page periodically. The date of the last update is shown at the top of this document.

10. Contact

NGG Tech Consultoria em TI LTDA — CNPJ 69.089.062/0001-18
E-mail: contato@nggtech.com.br
Phone: +55 11 92578-6100